Marketing Bancario Digital y la Promoción del Espíritu Emprendedor entre Jóvenes Portadores de Proyectos: Una Revisión Teórica
DOI:
https://doi.org/10.23882/ijdam.26303Palabras clave:
Marketing bancaire, ; Esprit entrepreneuriat, Jeunes entrepreneurs, EntrepreneuriatResumen
Esta revisión narrativa de la literatura examina de manera sistemática la evolución del espíritu emprendedor en el contexto del marketing bancario digital. El análisis revela una transformación significativa en la concepción del emprendimiento, influenciada por los avances tecnológicos y las estrategias de marketing de las instituciones financieras. El marketing bancario digital emerge como un catalizador clave, ofreciendo herramientas personalizadas y apoyo continuo a los emprendedores. Las investigaciones destacan la creciente importancia de las plataformas digitales, las aplicaciones móviles y las redes sociales en la relación banco–emprendedor. Sin embargo, persisten desafíos, especialmente en materia de seguridad de datos y equilibrio entre automatización e interacción humana. Las perspectivas sugieren una mayor integración de la inteligencia artificial y el big data, lo que plantea interrogantes sobre la evolución del espíritu emprendedor. Basado en un análisis de la literatura científica que abarca el período 2000–2024, este estudio pone de relieve la necesidad de un enfoque interdisciplinario para comprender y apoyar eficazmente el emprendimiento en un entorno digital en constante evolución, abriendo así nuevas vías para la investigación y la innovación en este ámbito.
Citas
Akerlof, G. A. (1970). The market for 'lemons' : Quality uncertainty and the market mechanism. The Quarterly Journal of Economics, 84(3), 488–500. https://doi.org/10.2307/1879431
Alt, R., Beck, R., & Smits, M. T. (2018). FinTech and the transformation of the financial industry. Electronic Markets, 28(3), 235-243.
Baker, M. J. (2016). What is marketing? In M. J. Baker & S. Hart (Eds.), The Marketing Book (7th ed., pp. 3-30). Routledge.
Bandura, A. (1986). Social foundations of thought and action : A social cognitive theory. Prentice Hall.
Baumeister, R. F., & Leary, M. R. (1997). Writing narrative literature reviews. Review of General Psychology, 1(3), 311-320.
Berger, A. N., & Udell, G. F. (2006). A more complete conceptual framework for SME finance. Journal of Banking & Finance, 30(11), 2945-2966.
Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing: Strategy, implementation, and practice (7th ed.). Pearson.
Chen, C. C., Greene, P. G., & Crick, A. (1998). Does entrepreneurial self-efficacy distinguish entrepreneurs from managers ? Journal of Business Venturing, 13(4), 295–316. https://doi.org/10.1016/S0883-9026(97)00029-3
Durkin, M., Mulholland, G., & McCartan, A. (2015). A socio-technical perspective on social media adoption: A case from retail banking. International Journal of Bank Marketing, 33(7), 944-962.
Gomber, P., Kauffman, R. J., Parker, C., & Weber, B. W. (2018). On the fintech revolution: Interpreting the forces of innovation, disruption, and transformation in financial services. Journal of Management Information Systems, 35(1), 220-265.
Goumghar, S., & Fikri, M. (2022). Digitalization and digital platforms as a facilitator for project finance access for entrepreneurs: Exploratory study. International Journal of Accounting, Finance, Auditing, Management and Economics, 3(5-2), 205-225.
Goumghar, S., Ouahraoui, F., & Fikri, M. (2024). Entrepreneurial support in Morocco: A theoretical review of its history. International Journal of Accounting, Finance, Auditing, Management and Economics, 5(8), 339-357.
Hartemo, M. (2016). Email marketing in the era of the empowered consumer. Journal of Research in Interactive Marketing, 10(3), 212-230.
Hollebeek, L. D., & Macky, K. (2019). Digital content marketing's role in fostering consumer engagement, trust, and value: Framework, fundamental propositions, and implications. Journal of Interactive Marketing, 45, 27-41.
Howorth, C., Peel, M. J., & Wilson, N. (2010). An examination of the factors associated with bank switching in the U.K. small firm sector. Small Business Economics, 35(4), 465-478.
Kannan, P. K., & Li, H. A. (2017). Digital marketing: A framework, review and research agenda. International Journal of Research in Marketing, 34(1), 22-45.
Kotler, P., & Armstrong, G. (2018). Principles of marketing (17th ed.). Pearson.
Krueger, N. F., Reilly, M. D., & Carsrud, A. L. (2000). Competing models of entrepreneurial intentions. Journal of Business Venturing, 15(5–6), 411–432. https://doi.org/10.1016/S0883-9026(98)00033-0
Laudon, K. C., & Traver, C. G. (2018). E-commerce 2018: Business, technology, society (14th ed.). Pearson.
Luthje, C., & Franke, N. (2003). The 'making' of an entrepreneur : Testing a model of entrepreneurial intent among engineering students at MIT. R&D Management, 33(2), 135–147. https://doi.org/10.1111/1467-9310.00288
Malthouse, E. C., Maslowska, E., & Franks, J. U. (2018). Understanding programmatic TV advertising. International Journal of Advertising, 37(5), 769-784.
Mbama, C. I., & Ezepue, P. O. (2018). Digital banking, customer experience and bank financial performance: UK customers' perceptions. International Journal of Bank Marketing, 36(2), 230-255.
Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & PRISMA Group. (2009). Preferred reporting items for systematic reviews and meta-analyses : The PRISMA statement. PLOS Medicine, 6(7), e1000097. https://doi.org/10.1371/journal.pmed.1000097
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20–38. https://doi.org/10.1177/002224299405800302
Nambisan, S. (2017). Digital entrepreneurship: Toward a digital technology perspective of entrepreneurship. Entrepreneurship Theory and Practice, 41(6), 1029-1055. h
OECD. (2021). Youth and the future of work: Issues and policy options. OECD Publishing.
Rauch, A., & Frese, M. (2007). Let's put the person back into entrepreneurship research: A meta-analysis on the relationship between business owners' personality traits, business creation, and success. European Journal of Work and Organizational Psychology, 16(4), 353-385.
Schøtt, T., Kew, P., & Cheraghi, M. (2015). Future potential: A GEM perspective on youth entrepreneurship. Global Entrepreneurship Monitor.
Shane, S., & Venkataraman, S. (2000). The promise of entrepreneurship as a field of research. Academy of Management Review, 25(1), 217-226.
Snyder, H. (2019). Literature review as a research methodology : An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039
Spence, M. (1973). Job market signaling. The Quarterly Journal of Economics, 87(3), 355–374. https://doi.org/10.2307/1882010
Tam, C., & Oliveira, T. (2017). Literature review of mobile banking and individual performance. International Journal of Bank Marketing, 35(7), 1044-1067.
Thaichon, P., Liyanaarachchi, G., Quach, S., Weaven, S., & Bu, Y. (2019). Online relationship marketing: Evolution and theoretical insights into online relationship marketing. Marketing Intelligence & Planning, 37(6), 730-743.
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375
Turban, E., Outland, J., King, D., Lee, J. K., Liang, T. P., & Turban, D. C. (2015). Electronic commerce: A managerial and social networks perspective (8th ed.). Springer.
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2025 Said GOUMGHAR

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial 4.0.
Portugal









